The Corporate Legal Standard, Inc. Request White Papers Home   The Framework Products   Corporate  Government   Setting Standards Fill Out Short Survey to Request White Paper   Please take a few minutes to take this survey to identify your metrics practices and receive our CLS Legal Performance Management and Metrics Primer as our thanks for your time.   1.Why are you interested in a metrics program? Please check all that apply. Senior Management(CFO/CEO/General Counsel/Managing Partner/Etc.) request it Need to reduce cost Need to improve productivity Need to improve efficiency Need to improve quality Need metrics as part of quality initiative such as Six Sigma, Balanced Score,etc. Need to track compliance with laws, regulations, processes Other.please specify; 2.What general categories of metrics are you currently trackting? Please check all that apply. Customer/Client Legal Matters Intemal Operational Learning/Training Other.Please specify; 3.What technical systems do you currently use to gather metrics and handle reporting? Please check all that apply. Excel Power Piont Access Accounting/e-billing systems Business intelligence application Not Applicable Other. Please specify; 4.Would you like to be able to benchmark your metrics against those of other similar organizations? Yes No Unsure 5.Which of these tools, if any, does your organization use? Please check all that apply. Six Sigma/Lean/Kaizen Balanced Scorecard Malcolm Baldrige National Quality Standards ROL Not Applicable Other. Please specify; 6.What barriers exist to you adoption of a metrics program? Please check all that apply. Lack of Time Cost to implement and manage Organizational Reluctance Not knowing what to measure Difficulty in collecting data Other. Please specify; 7.Who is responsible in your organization for running the metrics program for your law department/law firm Please check all that apply. General Counsel/Managing Partner Lawyer Legal Assistant Finance/Operations Team Member Don't Know Other. Please specify; 8.Do you believe that your organization as a whole is ready to adopt a metrics framework? Yes No Unsure 9.How would you rate your personal knowledge of legal metrics Yes No Unsure 10.Do you believe that the legal industry should work together to define common metrics for benchmarking purposes? Yes No Unsure Please provide us any other comments First Name*:   Last Name* : Title/Position:   Company*: Email*:   Phone*: Alliances |  About Us |  Press |  Careers |  Social Agenda |  Contact info@corplegalstandard.com 888.CLS.7150 © 2005-2008.  The Corporate Legal Standard, Inc.  All rights reserved.  Privacy Policy.